Actions after the completion of the delegated task. Delegation: the very essence. Give the Vikonavi peace

Delegation is the transfer to a subordinate of all activities in the sphere of activity of the kerivnik at the same time as necessary.

Delegation in the management system

Veresov N. N.

Today we’ll talk about one very specific management activity that many managers respect with their most important secret. Whoever is able to carry out this activity will most often achieve success in management activities. We can say that this action is a kind of failure of the manager and an effective failure. If the manager of the Volodymyr fails, then all the representatives can be called a good organizer, and don’t ask for a seat - they will be taught to you. In short, apparently, those who are committed to this “secret treasure” will lead the world with the secret of their career. This management activity is called delegation.

Delegation is such an organization of work when the worker distributes specific tasks among subordinates. We can safely put it another way: delegation is the transfer to the subordinate of the task in all areas of the pottery industry at the same time as necessary.

Delegation is absolutely necessary. If you want a ceramic maker, it is appropriate for you to do it, you can’t, you can’t – life itself is devolved. One can say that no matter how much of a ceremist stands before the inevitability, the objective necessity of delegating, without the hesitation of delegating. Since he knows how to work, he follows one of the main commandments of management: “It’s not my responsibility to obey the robot, but the robot’s responsibility to obey me.” Why is delegation necessary? For two reasons:

Nowadays, the work that must be done by the sergeant will always outweigh his physical and time-consuming capabilities, in short, it seems that now he has to work more, less than possible, more, less than possible to work. This is entirely normal, and the assignment of information to one’s subordinates allows the kernel to produce more.

It’s completely normal and natural, if the building is easy to work with, I’ll get back to any task better, my boss. There is nothing to be afraid of, but something to want and cultivate. A good manager is not the one who can do the best work for her associates, but the one who cares so that her associates can do her best work.

So delegation is one of the key tasks of management. Ale, unimportant at this point, are managers who rely, as a matter of fact, on the uniqueness of delegation. Why? This is based on purely psychological reasons, stereotypes of knowledge, as well as fear. Why does it stink?

“Delegation is a process of forced, worthless work. Moreover, it is disgraceful to impose work that I can do myself.”

This is, of course, a stupid idea, even if the hired robots have gone into labor without any fault, and if the potter has fallen asleep with the actions of purposeful planning, then the concept of “robot work” has ceased to exist. It’s bad to impose on a robot, but if the kerivnik has lost its methods and methods of motivating workers to work, then we can’t talk about imposition.

“Delegation is the reassignment of authority, a way to eliminate responsibility, to place it on the lesser person.”

This is not true! Even delegation is a form of sub-division, and, obviously, sub-divisional authority will not soon change. Consider for yourself: in any case, in any case, a child has a core competence and, when delegated, his competence does not decrease, but advances and increases! And it no longer represents not only the highest task, but also the person (for the correctness of the choice of that person) who has been entrusted with the task. So, delegation does not reduce the reliability and does not improve it, but instead, it promotes the reliability of both the kernel and the spruce workers. And, before speaking, this is one of the reasons for the support of delegation in both.

“Delegation, transferring the removal of new bonds. I am responsible for selecting a compatible pathogen, stimulating and controlling it, giving instructions, etc., and without any guarantee that the work will be completed. It’s much better and safer to work for yourself.”

Of course, delegation will take an hour. If the kerivnik effectively delegates, he spends more than an hour and spends less on delegation. So this fear is still the inevitable delegate, and nothing more. Even effectively organized delegation gives even more. Judge for yourself:

Delegation is a method of motivating athletes.

Delegation allows the manager to learn about the strengths of specialists, the level of their qualifications, and to determine their potential abilities.

And, they say, delegation allows the cleric to know the time to complete strategic tasks and tasks of group A, without “launching” others. In other words, it won’t be too much to say that delegating means working with other hands, like servicing.

Now that we have come to the conclusion that delegation is important, necessary and inevitable, let’s look at the psychological minds of effective delegation. As in the analysis of other managerial actions, I will pay utmost attention to the psychological side of nutrition.

We already know what can be delegated and what cannot. Well, delegate whatever you need:

routine robot;

specialized activity (this is the activity in which your spyware can be reduced more quickly);

private dining;

I will prepare the work (projects and so on). In case of a specific skin problem, please check with the authorities to see what you can do with delegation. The principle here is extremely simple - everything that can be done by the security forces is the duty of the security personnel. To get started, try to evaluate these types of work, such as:

advance formulation (not a residual fixation!) of goals, plans, programs and projects for which you are responsible for making decisions.

Your fate will be to replace you with the parliaments, where your projects and propositions may be put forward by your colleagues.

No one encourages delegation:

such functions of the server as:

setting goals;

Remaining solutions for strategic nutrition;

control of results;

motivation of workers;

command of special importance (task of group A);

the temple of the high level of riziku;

unforeseen, guilty notes;

relevant, terminological references that do not take time to clarify and re-check;

confidential information.

So, as you begin your working day, look at all the obvious tasks from the perspective of the ability of your delegation, and identify those that support the delegation and action.

When to delegate? In poor work situations, always as often and as richly as the work situation allows. In addition, delegation may vary depending on daily changes in the work situation, which require the redistribution of functions and renewed importance, and also:

when changing the structure of personnel (new assignments, subdivisions of services, replacements, etc.);

during reorganization or structural change of division (firms, subdivisions);

in crisis situations;

New areas of activity or competencies have changed.

It goes without saying that delegation is not just a delegated task or a delegated task - it is a delegated task that is compatible with the capabilities and abilities (and attraction!) of subordinates. The attraction of your companions is the most important regulator of your activity during the hour of delegation.

Nutrition, how to delegate, can be put more precisely: how to delegate correctly and effectively. Let's talk about it. The basic rules of delegation, which may be of an important psychological nature, are outlined below. Delegation rules.

Pass on your valuables not for the sake of prestige, but also for the sake of selfishness. On the right, selfishness, rather than ambition, is the criterion of delegation.

Vikorist delegation to strengthen the strength of the people in your forces. It is not less, because it is not more important, it is not the greatest task that is entrusted.

Be prepared to support those to whom you have delegated duties. However, the most independent and competent professional student will require the support of his boss, in order to be impressed by the fact that his boss respects him as still independent and competent.

Ensure the possibility that, having learned the task, we can easily accept not only the right solution, but also a merciful solution. Of course, when there is a commandment, they may be resolved without mercy, but the commandment is just a trace of completion.

Delegate directly, without vicarious transmission lines, to avoid the effect of a zipped phone. Consider the law of “splitting” and creating a sense of management information that can serve a detrimental purpose.

In the current case of compensation from the representatives of the delegated functions, consider the objective essence of the justice, the essence of the compensation, and not the particularity, shortcomings and procrastination of the underworld. And, finally, you yourself choose him for your greatest task. Also, criticize carefully, do not push too hard, but rather clarify the conditions that have led to compromise and constructive propositions to correct the situation.

Having passed on your important duties to your employer, do not get involved in the process without completing your duties, then. Don't worry about serious complications.

Take responsibility for all the decisions made by your subordinates to your fullest. If there is a need for success, give it to someone else. In case of failure, take the responsibility of the wines. You can sing what is worth appreciating.

And the rest is what I have already added to myself: if you do not want to have mercy on the one to whom you are delegating the task, follow the principle: “Delegate the task not to the one you want, but to the one who can and who knows how to delegate it.” As you see, these recommendations, regardless of their importance, can still have a filthy character. Therefore, we follow the rules of effective delegation derived from management psychology, as formulated by our predecessors.

20 criteria for effective delegation.

Delegate back. Make decisions about what and to whom you want or intend to entrust, immediately after making a work plan for the day.

Delegate according to the abilities and capabilities of your colleagues.

Remember - delegation without motivation is impractical! Motivate your sick leavers during the hour of delegation.

Delegate tasks to a robot if possible, and not to the appearance of privately sequestered tasks.

When delegating, explain right away what is going on: about the vicious episode, go to steady delegation.

It is better to delegate the same tasks to one and the same singer.

Check to see if the worker is able and willing to take on the job.

Beware of entrusting the same work to two specialists, who do not know about it, just to be on the safe side.

Transfer new competences and competences (even to the right to sign documents, if necessary).

Be more precise and give consistent instructions to the defense officers when delegating. Hope that the task assigned to you has understood correctly. Remember that you can only work out what you tell me about, and not what you have shown yourself to be in compliance with the hour of the day (the law of “insignificance”).

When instructing, it is important to explain the essence of the task, and its sense and meta.

If the task is more complex and new, then the assigned trace is carried out using the five-step method, each step of which may be a simple psychological change:

prepare a practitioner (motivation);

explain the instructions (report instructions);

show how vikonuvati robot (dati zrazok);

trust the spivorbitnik vykonannya robots under supervision and customize yogo

transfer the spіvrobіtnik to the robot entirely, depriving him of control.

Give the military officer the opportunity for further professional development and career advancement through a short process of completing the assignments assigned to him.

Ensure legal access to any necessary information. The importance of this task can be judged largely by the extent to which they repeatedly reject information.

Be careful not to get involved in the work process without any reason.

At the same time, give your student the encouragement that if you have any difficulties or problems, you may be able to ask for some encouragement from you in the future.

Talk to your health care provider about how often and in what form we inform you. how to poke through on the right.

Monitor the final results of the delegated authority and promptly inform the specialist about the results of the control.

Constructively praise successes and criticize shortcomings in the work.

These are the criteria (principles) of effective delegation. It does not prevent many inconveniences. And yet, it is not so easy to challenge them from the practice of management. To make this task easier, specialists recommend a change in nutrition that can be followed according to specific instructions. Give feedback on this nutrition yourself and then you can entrust the job to your health care professional with more qualifications.

What? What is the need to work? What kind of private buildings need to be closed? What is the final result? What kind of relief from this can be taken to the point of respect? What difficulties are there to uncover?

Who? Who is the most suitable candidate for this throne? Who can help with her witchcraft?

Why? What kind of service and activity should I serve? What will happen if I contribute to the work or else I won’t be victorious?

Yak? How do you get to the castle? What are the methods and ways to create a trace? What regulatory documents (regulations, instructions) are respected? Which authorities provided the following information? How can you spend money?

For more help? What additional features can be used in the vikoristan? What documents may I need?

If? When do you need to print to a robot? When is the work completed? What intermediate terms can be added? When is the police officer responsible for informing me about the police station? How can I control the progress of the Vikonanny plant?

Finally, I would like to focus on the analysis of some typical pardons during delegation. Knowing them can help you develop a strong delegation style, and, on the other hand, learn how to improve your delegation style.

Pardons deleguvannya.

Unable to instruct. In addition, as soon as you understand the box, lie down and get involved in your duties. Instruction:

shows the significance, importance and reliability of the document that is being entrusted, and thereby guides the expert on its clearly decided, seriously put before it;

Allows me to be calm enough to explain the failure to those who were poorly instructed.

Fictitious delegation. This is the situation, if those tasks, functions and new importance are delegated, which are subject to the force of their duties. For that. So that no one is harassed, and you do not discredit yourself with your actions, first of all, as delegates, be aware of the duties of civil servants. And if they are not there, then develop them. It’s funny and it’s necessary to tell it from the rich perspective. It’s amazing, but it’s a fact - a lot of spivrobitniks are bad at knowing (or even knowing in vain) their duties. One can hardly talk seriously about the organization of work in such a team.

Pardon for the election of a delegate. This means that no one is insured, as long as the rules of delegation of power and inheritance are kept to a minimum.

The orientation is not so much to the right, but rather special. The turbulence, inconsistency, and over-the-top emotionality of such delicate matters are unacceptable as delegation. Coldness and smoothness with slight stress are necessary at all stages of delegation.

Delegation of functions and increased importance to a group of volunteers without assigning individual responsibility.

The fear of “letting authority in.” If you don’t know anything, it’s best to consult with a police officer. As for the Soviet Union, the true truth is that you don’t know how to deal with a betrayal, and you won’t get such a big blow to your authority as you think.

The most dangerous thing to do when delegating and refurbishment is to facilitate the overall function of care. The main coordinator of the activities of the minors is the kerivnik.

Well, delegation is not a way to achieve flexibility, but a form of management practice that allows you to increase its effectiveness. Delegation makes the work of the kerivnik easier, but also removes the obligation to take the remaining decisions, then. to bind him and beat him with a brier.

List of references

To prepare this work, we used materials from the Russian internet site

expert from system business

In short, I will take away 1% of the groschen from the result of 100 people, at least 100% from the inheritance of my powerful zusil

to whom: Vlasniks, top managers


The problem of “exploding in all directions” and how to reach its peak

Quite often, the core of confusion “explodes on all fronts”, ending with the majority of tasks that seem to have been successfully delegated to the underlings.

Thus, ignorance of the principles of delegation is costly. With the help of this article, you have a good chance of eliminating this clearing. I strongly recommend that you study the above article, first continue reading, otherwise there are a lot of terms that are discussed here, you may be able to find them in your feed. Let me remember this article in the text as “ ”.

Are there enough principles to clearly delegate? My evidence of delivery to regular management shows that the theory is well complemented step by step algorithm, motivations based on this.

If finding a bike is expensive and time-consuming, it is more effective to take someone else’s algorithm and adapt it for your company

So, having respectfully embraced the theory, you can develop your own algorithm. Alas, I am a sucker for a little bit of a different approach. In my opinion, it’s not a good idea to buy a bike (it’s so expensive) if you can take someone else’s algorithm and adapt it for your company. It will be much easier, new technology from scratch.

A ready-made algorithm will be a kind of training manual, but (a cold shower for lovers of charming buttons) you will be able to improve your practical skills in delegation, but you will only be able to stagnate in practice, at work with your own underlings.

First of all, I’ll tell you my version of the step-by-step delegation algorithm, I’ll try to look at the model of real life, as known to everyone from my father’s family.

Model of delegation in the application of the department “Teach a child to walk to school independently”, or a simplified version of the delegation algorithm

I specially focus on the simplest life situations, because... how close and intelligent they smell. If you don’t already have children, it’s best to have them so that they take over the situation 100%. Zhart.

Yak butt delegate proponu look at the model “ How does he teach a child to go to school on his own?" In fact, here we will see a delegation algorithm in a simplified form. Don’t worry, for the finished reader I have prepared another combat algorithm with all the details. You will be further away.

Also, the process of delegation in the model is seen to be divided into stages, with each step increasing the level of independence of the child. The skin stages (we will talk about them below) consist of the sequence of typical stages:

  • Croc No. 1. Dad goes through the stage together with the child by the hand, doing everything himself.
  • Krok No. 2. Let’s carry out preliminary theoretical and practical preparation of the child for this stage (to guide butts, demonstrate the science and other activities).
  • Croc No. 3. The child lives her familiar life quite often on her own (under the obvious gaze of her father).
  • Croc No. 4. Dad is dealing with the conflicts and problems that arise, following the analysis of additional rules and applications.
  • Croc No. 5. Father evaluates: how can a child finish this stage on his own? If “Ni”, go to “ Croc No. 2" or " Croc No. 3" If “So”, go to “ Croc No. 6”.
  • Croc No. 6. The child completes the stage independently (it can be watched from afar, which is unbearable for the child).
  • Croc No. 7. Planned control on the side of the father and collection of information to prevent problems and recovery.

Now let’s move on to the specific department “Delegating the walk to school.” It consists of stages, which are divided into chunks, which we have carefully examined. And this is a cheerful tit bird / As he often steals wheat, / Like the dark merchant saves / At the little house that woke up Jack).

The severity of the skin's stages of illness over the course of an hour can linger for months or months and depend on a number of factors (getting up before school, going to the next stage of development of the child, the number of maniacs per square kilometer in your om place, etc.).

  1. From now on, bring the child up to the class and “put it in the hands” of the class teacher.
  2. Father brings the child to the door of the classroom (the student already knows what to do next).
  3. Bring the child to the top (at this stage it is reasonable to tell you what to do if the classroom doors are likely to be closed or else you will end up lost at school).
  4. At this stage, the child is barred from entering before school (at this point, the child must learn the rules of meeting strangers).
  5. Bring the child to the school grounds, saying: “ Marvel at how old you are!”.
  6. Bring to the point where the distance to the school gate is 100 meters (at which stage the child must know: how to cross the road; how to get help; how to use a mobile phone).
  7. Then this step will gradually increase to the point where a child goes to school on his own.
  8. As a result, the child leaves the house and goes to school on her own.

We would also like to have respect for those who are the most critical transitions between stages in view of the risk of problems and the necessary obligation to the one to whom we delegate the task. Here the most critical stage will be stage 6, if “ The child begins to be deprived 100 meters before the school gates”.

Kerivnik, who respects that he may choose to “delegate anything” - has mercy

What will happen if we don’t “delegate” children to school, but continue to take them until graduation? And this is true not only with the school, but also with others on the right. The child’s independence will be atrophied. There is no serious doubt that from this new age, Matusin is a son who sits on our fathers all our lives.

The analogy with the underlings is direct here. Either you delegate, or they sit on your neck (and they throw “mavps” at you), then you lose the main duty of work for them and are extremely degraded, like a stoneworker. The same goes for the principle “ fear your eyes and tremble your hands" Let's start delegating.

Kerivnik, who respects the choice of “delegating anything”, has mercy.

A step-by-step algorithm for task delegation from A to Z: Director's version

The processes of delegating a warehouse warehouse, management functions and the project have little impact on their essence. Basic information on how to perform the “control” side of the power supply is given in the article “”. Before you continue reading, you need to read it thoroughly. Next, I’ll summarize this article briefly like this: is described in detail by the statistics "how to carry out projects".

And now to our lambs. In this algorithm, the main focus will be on the design and operation of the robots with the special parameters of the robots and cores – which contribute to the success of delegation. This is how to select, learn, prepare and monitor the Vikonavian process of delegation to your work.

I guess that in the staleness and complexity of the task that is delegated, the significance of these increases parameters of the light, which lay down the success of delegation:

  1. professionalism like a fakhivtsa;
  2. dosvіd vikonannya zavdan within the framework of delegation;
  3. area of ​​the closest development;
  4. evidence of work from a specific core.

For those who want to read the report, go to “(I call it “ article about delegation (part 1)”.

Well, it’s a shame, it requires minimal professionalismі dosvid at the Viconavian. As a rule, whole line tasks that can be well regulated and for which there are few surprise surprises at the time of their cessation: there are only “PLANNED” and “DELEGED” methods (You forgot this too ? I call you kindly and kindly to “ article about delegation (part 1)" An example of a task that requires minimal professionalism: dismantle and sign the payment form.


And the truth is that “professionalism” and “compliance with a specific project” are of enormous importance. As a rule, there is a cost of folding projects, the key functions of the company. For example, in order to successfully delegate the development function from the “general director” to the “director with development”, it is necessary to immediately eliminate the “skilled work” for synchronizing the images of the world and up to standards.

Depending on the complexity of the task, you can enable or disable points in the algorithm at your discretion. And remember, an algorithm is not a dogma. Feel free to modify and add your own evidence. The algorithm consists of “sections”, each of which consists of “stages”. Trying to provide more practical applications. I will be very grateful for your comments - up to the statistics.

Section No. 1. Training of personnel for delegation

Delegation must be carried out before regular management work. However, the results may be formalized, closed and intermediate evidence of the spyologist. Who can help with the table that consists of the offensive principles:

  • task name;
  • results;
  • pockets behind pouches;
  • analysis and dynamics of the evidence and competence of the subject.

For example, if you plan to delegate the development of business processes to a top manager, then it is necessary to prepare him in advance: set a reading list for books, watch the initial video, etc.

1.1. Compile a list of tasks, projects and functions that you plan to delegate over the next 6-12 months

It goes without saying that it is necessary to think about personnel training earlier. Ale first nizh vidpovist on power supply who?", it is necessary to contact the power supply " what?”.

Therefore, create a list of tasks, projects and functions (as shown in the table) that you plan to delegate over the next 6-12 months (then you can expand to 24 or more). Rate “ foldability” (so many resources, until the hour is available) and “ criticality” (significance and terminology) of a skin point on a 10-point scale.

The greatest pilot is to briefly assess the skin's health regarding risks, opportunities, and potential losses. Don’t forget that the expenses come not only from the pennies squandered, but also from the necessary resources of other participants and, most importantly, yours (about graduation and the doctors burned their prayers).

Assess the prospects of a skin specialist and contractor in relation to the potential of delegation

In the table, start with the “critical” and “simplest” tasks/projects/functions. Think about who you can delegate to: full-time specialists/outsourced workers/contractors?

If you already have in-house specialists or outsourcers that you are currently working with, I recommend putting together an additional table for them and assessing each of the parameters for successful delegation. statistics about delegation (part 1)”).

1.2. Find out the necessary direct development for full-time specialists, outsourcers and contractors

Based on the folded table, you will have in your hands a list of candidates for the position you would like to delegate. As Alexander Suvorov said: “ Fluidity is required, but haste is scarce“, first of all, we are delegating serious tasks - get ready.

Know exactly the strengths and weaknesses of the supplier (outsourcer, contractor), as well as your delegation plans in the future. In advance, explain to what extent the student is ready to develop his weaknesses, strengthening them necessary for successful delegation. If it is not ready, then there are three options: 1) transfer it if necessary; 2) find out something else for the witchcraft; 3) say goodbye.

As an HR clerk, the department head is responsible for independently selecting employees for his department.

If you take on the job of a new department head, then you need to know about the foundation of this function, and the fact that it was established before other companies will be considered an advantage.

1.3. Demonstrate on your own example how to achieve similar tasks, or on the example of one of those who are already good at them.

During the demonstration process, be sure to explain why you made these and other decisions, what criteria you used to respond to, and how to handle the initial scenario. If the job is determined by the presence of third parties (for example, a conversation with a job candidate), comment on the results to the interviewer immediately after the interview is completed.

In the hour of fixing comments, pay special attention to the terms that least encourage formalization, and even here there appears to be the greatest confidence in the unclear viconics of the task and the guilt of the “PRIVATE” under ій.

When talking about the use of dialogues in audio recordings (for example, negotiations with a client), add short comments to them to explain what is important, as well as successful and unsuccessful expressions.

Zastosuvannya in practice (butt):

When delegating the selection of job recruiters, it is most important to formalize the steps: 1) create output filters for searches on “job” services (hh.ru, superjob.ru, etc.) and explain them further, their correction carefully in the result iv; 2) conduct negotiations (spіvbesіda) with the applicant.

Here you will need examples of recordings of conversations and your comments before them, as well as a video tutorial on forming filters for selection.

1.4. Train the professional worker to delegate one of the stages of the task first

Important in learning, easy in battle” - said Alexander Suvorov. To ensure that your training is carried out with greater confidence, organize your training process. I hope you still remember that our goal is to increase the possibility of successful delegation.

Options organization of training:

  • The kerivnik stores test items behind the scenes (it is possible to map out the situation behind the roles - this is especially relevant where negotiations are planned). The sportsman practices them.
  • Vikoristovvati “mentor” to learn practical butts. And here you can go and learn a newborn recipe, and discover the beauty of the forest.
  • You can definitely throw a newbie into a real job with strength.” learn to practice" However, in this case, you can spend a lot more resources on removing the legacy of your work, but also with proper organization of the process. Without seeming to risk ruining the company's reputation.

Summarize and discuss the intermediate and final steps of the final tasks with your doctor (what went well and what still needs to be worked on). Don’t forget to record the withdrawal of evidence from the method of your further vikoristannya.

Zastosuvannya in practice (butt):

Start with a training game interview now, where you will become an interviewer and your student will become an applicant. Consider discussing them with someone else. Get org. vysnovki, for example, have been crowned with this plant in the sphere of the closest development of the Russian Federation.

Section No. 2. Preparing data before delegation

2.1. Be sure to set goals for the task you plan to delegate

Think and formulate in writing: what result and with what parameters do you want to achieve in your department/function/project; with such precious resources and such exchanges. Additional information div. in the statistics “ ” (section “Signify the goals of the project”).

Zastosuvannya in practice (butt):

Meta: find a professional employee before going to marketing, so that you spend at least 1 day after starting work. Resources: 25 working hours for searching and speaking; Vikonanny calendar hour: 15 days; exchange: lead Z yew. krb; What you need to know: knowledge of ways to monitor and manage a company’s reputation on the Internet, etc.

2.2. Compile a list of scenarios based on task results

This is a very important point that people often forget about. It is practical to focus on the results in scenarios. If you forget about them, you can get caught up in the process and miss the result, which has little to do with the real world.


The scenarios will be even more dramatic and with the work plan in place, as well as with delegation, both the work from preparing the plan and the final task will be made easier. Why? In fact, the description of the scenarios is a clear formulation of the goals, how the experiment works and the algorithm for testing the accuracy of the result.

Zastosuvannya in practice (butt):

For example, you decided to create a service based on the selected ideas and proposals from the Internet. Here it will be useful for you to describe such scenarios.

Scenarios for spivropitnik and kerivnik

  • Add a new idea.
  • Take a look at the idea before submitting it.

Scenarios for kerivnik

  • Evaluate the practitioner's idea.
  • Comment on the idea of ​​the practitioner.
  • Select the best ideas within an hour.
  • Change the status of the idea: “new”, “under review”, “in progress”, “not completed”.
  • Lock the pouches in place.

The joyful IT specialist Vasya comes to you and it seems that he has a wonderful service for collecting ideas. A vi youmu: “ How does your service manage scenarios? So, is it necessary to “saw it with a file”?”.

2.3. Formulate the vimogs to the viconicannaya zavdannya

Deyaki kerivniki respect: “ how to earn money, whatever the result!" I am completely unsuited to this, because, in my opinion, a well-thought-out process can lead to a positive result with great confidence.

Therefore, before the process, you can rely on modern technologies and standards. There will be basic principles and specific regulations with benefits. Whenever necessary, they are obliged to provide explanations about the purpose of their actions.

Zastosuvannya in practice (butt):

For the delegation of the department of “Selection of a professional worker”, “the fundamental principles for hiring military personnel” (as a matter of personnel policy, etc.) and “regulations for the selection of a professional worker” are required.

2.4. Think about how you can recover from the class “PERIUMAL POIYA” at the hour of conquest

Behind the scenes of this and the next stage, it will be important to once again ask who is best to delegate the tasks and what resources to see in their viconny.

It’s time to call for the riziki. For successful delegation, I recommend that you increase your respect for the risiks in the class “PERIVAUTCHA podiya” (chances, other risiks you have already thought about, even if you have read the article “ yak keruvati projects”?). Record them and create a short scenario of their actions, both in advance and in advance.

If you fix your schedule and obligations, don’t forget to fix that important thing

It is important to use a sportsman (of course, according to his qualifications, in the area of ​​the nearest development), which will help him respond to the maximum number of conditions without acquiring a core.

Zastosuvannya in practice (butt):

Typical “PERIVAUTCHA” method in the delegated selection of sportsmen. If the candidate asks for a higher salary for fixing the budget Z thousand. rub. for a month, then at what times should you continue to negotiate with him?

To avoid confusion in this situation, it is enough to supplement the regulations with the following information: “Continue negotiations, if necessary, the amount exceeds Z by no more than 35% and is hostile, so that in front of you is an extra-class expert.”

Establish clear criteria on what the salary may be based on: evidence, expertise. Also, you can independently (without your participation) make a decision about the employee’s return to work for the benefit of Z, for example, by no more than 10%.

2.5. Put together a plan for your new task (or delegate its folding)

Basic information regarding this paragraph. at statti “ Yak keruvati projects”.

For the layman, the technology looks like this. Spіvrobitnik says: “ It will take 2 years for further examination to comply with the regulations." Inquire into what kind of work you are planning to do in order to reconfigure the plan of action, firstly, it is clear, and otherwise, with confidence, what will guide you, will lead you to the desired result. Don’t forget to set control points in your plan to ensure that potential improvements are classified as “FIRST POIYA”.

Evidence of the delegation of Sergey Komkin, the head of the company “Optimal Service”

Previously, I always delegated intuitively. This approach to delegation will require an hour and a special butt. If the resource itself is not used, problems will be blamed.

I have come to this situation when the delegated function was created and communicated to the client after an audit of the IT infrastructure was carried out. I devoted little time to delegating this function: simply showing a few of the things I have created and ensuring happiness to those who are “robust as I am.” The result was not satisfactory to me, I had to correct two points, first I realized that it was not the fault of the student, but my mercy at the time of delegation.

I had to approach the process systematically, algorithmically. Having taken into account the overflow of food (decomposition of the problem), having compiled a template for the bag signal, once again defining the criteria for the result on the response from the sprout.

Now it's going to be a constructor. The formulation of the viviren, the structure of the viper. It is enough to please me immediately before sending it to the client: collection, analysis and registration of the entire delegation is carried out according to regulations.

Vlasnik of the company "Optimal Service"
(maintenance of computers and servers for legal entities)

Section No. 3. Delegation of management

3.1. Put the staff in a formalized view

What is needed? And then so that we don’t feel a little pitiful” I forgot“as about the very old plant, and th” scho, vlasne, robiti treba" Therefore, in the task description all the results of the previous section “Preparation of data before delegation” will be present.

If we are talking about a simple task, then the plan is confirmed and the instructions for regulations are included in the description (as in the screenshot below).


For complex tasks or projects, you may need to directly fix the plan in a text document or, for example, in a mind map, which must be transferred to the task setting system (as in the screenshot below).


3.2. Analyze the current tasks to facilitate and prepare for execution

After you have read all the data given by you (the description, the plan is working together), and you have reported all the nuances (which, before speaking, you are obliged to fix in the comments before delivery), go back to what will happen no one understands everything . The best way to clarify this is to put it in the open (about every problem: open it - in this case, it is impossible to say clearly “so” or “no”).

Ask: “ What do you do with your time Z?“Find out what rules you should follow when choosing your activities. “ What will happen to Y?

If you save an hour on problem analysis, you will spend 5 times more on correcting the results

Use additional power and base scenarios to obtain the results specified in the task description. Put food about those who are active in the future on a specific basis.

The specialist needs an hour to analyze the problem, we don’t want to pay for it!“- Vlasnik vigs. “ We have so many important tasks, spend an hour on the march!” – echoed the top manager.

Well, if so, then get ready to pay 5 times more for constant interruptions on the side of the Vikonavian and regular processing of work for your shell. So be prepared to allow at least an hour to analyze the minds of the department, and pay for it. And value those people who can analyze their tasks well. Remember that it is stingy to pay double.

Zastosuvannya in practice (butt):

During the hour of preparation before delegating the conversation, supply the following power:

- What do you mean if a candidate asks for a salary of 2,000 rubles? more, less thought out of minds?

- How do you tell the applicant for your job: “Why is there a salary in the company?”

- What are your thoughts on how the candidate begins to “be rude to the ear”?

3.3. Record the level of the spyvrobitnik for your current job

Perhaps one of the most important moments when delegating is Fixation of the type of diarrhea. Since this stage will be slow or omissions, there will be a lot of problems. The spivotnik removes the problem, having not analyzed it well, even if it’s bad.” yes, I'll spend some time”, and then it all collapses. Or he takes care of the pottery, giving out every day a large portion of food that could be discussed and discussed later.


The commandment of food is to sound like: “ What is nutrition or clarification, what is wrong with mistakes, why shouldn’t you be allowed to retire?“Proceed with all the steps listed above, and adjust the settings and schedule if necessary.

As a result, you are obliged to remove the adhesive from a harder “ So”, at the same time, she may be seen not under pressure and not in a formal tone.

The fixation option may sound like this: From now on, you are responsible for the completion of this task within the framework of the established parameters and become more important. Perhaps you ran out of food that you forgot to supply?" The phrase needs to be spoken. First of all, we are aware of the fact that there is evidence of conformity by the spy specialist himself (personification of conformity). In other words, real virtuosos have a unique ability. Now it will be very comfortable.

The wise ones who now confirm that you can “approach the deer”, that is. Specify the nutritional details carefully. I, of course, will be an additional motive to this clear Viconn.

Section No. 4. Vikonannya command and capture of results

4.1. Vikonite intermediate control. Analyze the results and draw conclusions

From the point of view of process or task management, reporting information about control is all in the same statistic how to manage projects” (div. section “Start a project, manage and control”).

From the point of view of delegation, at this stage it is important to ensure that “everything is going according to plan” and the training center is truly based on the new hope, and consistency is again important. Have the best control as periodically, so at the points of the rizik Viniknennya “PERIVACHIKH podіy”.

  1. Demonstrate, please, the intermediate results of your work (the most important point!)
  2. What kind of things did you do and what kind of things did you work for for their success?
  3. Have we seen any new developments or risks on the horizon?
  4. What kind of recovery from the initial plan was planned and how did you handle these situations?

The need, frequency and depth of control largely lie at the stage of pumping “Viconovian parameters” and “kerivnik parameters” (report described in “ statistics about delegation (part 1)"). However...

Fatal pardon: do not exercise interim control from the Viconavian, the parameters of the delegation of whom you are trying to extract!

Are you estimating the parameters incorrectly? So know this and take it into account (most importantly at the mercy of others), otherwise you will be worthless as a manager! The first edition of the article gave categorically little respect to intermediate control over delegations. I'm getting better.

The problem on the side of the kerivnik has already been widened and one of the most fatal for the success of delegation is to report all the information and explain the concept, decompose the task, voice the principles... DO NOT verify how it stagnates in practice at the “point of intermediate control” ” for Vikonavian, parameteri deleguvannya yakogo tsevimagayut !

You have important reasons why you did not impose intermediate control: Are you busy? Have other problems and important solutions come to light? This time you, as a manager, are aware of the decision: “fail” the work, waste resources in vain and waste the health of your health worker!

Unfortunately, if there are no control points, and the results of all the work are categorically not in your control, otherwise you have lost the task at hand (since no one has started to do something that is “already busy”, well, there are few more important reasons!) - criticize the lack of diligence of the sportsmen without foolishness. Vaughn comes to us first through the importance of the “pardoning” of the kerivnik to the stage of intermediate control (the less reliable the people, the more likely there is to be control). As a result, we remove the “empty” (unclear) management action from the side of the kernel, which means that the entire result of the work and delegation is “empty” (unclear).

Begin as a manager to “practice” at the control point at 100% and move from the core of all levels, incl. top managers. If the robot hasn’t been beaten “more than once” and you haven’t been beaten about it, like a potter, we can definitely follow punishment. Otherwise, you will end up with a number of “degraded” and “disciplined” subordinates that you have no ability to compete with during delegation, which means you will have to do the main work for them!

4.2. Process and record under the class “PERIORAL”

Be sure to record everything under the “PERIVAUTABLE” class that appears (for which I recommend using a special table that can be maintained both by project and by specific monitors). Analyze what needs to be done in order to translate such categories into the classes “PLANNED” and “DELEGED” in the future tasks with the participation of your partner (and probably others).

Restore respect: just because everything is “completely quiet” does not mean that everything is fine. Perhaps the health worker is afraid of telling you about the problem, so you start screaming and stiffening your feet (“ you will cut off the head of the guy who brings dirty news")? For those with this type of disorder, I strongly recommend that they try this kind of manipulative behavior. No, not the health care worker, but yours.

In any case, save the moisture and follow the recommendations in the “Intermediate control” section. One food is missing. How should a ceramic plant respond to the “TRANSVENING” class, and what actions should be taken to minimize them (of course, while preserving the results)? Here it is necessary to analyze to what extent we can now (and what can we?) deal with the problem on our own.

I recommend to the strategic mind that you rely on the flexibility of the Viconavian for the help of personnel policy. Tobto. The assessment of the professional qualifications of the undergrad, from the penny wine city, may lie due to the potential for problems that arise without obtaining a core (without going beyond the boundaries of their duties, of course), and so and the positive dynamics of change in these areas. With those who want and can develop, it is better to separate and move them around the planting, where most tasks are straightforward in nature.

In order to analyze this class “PERIVATIVELY”, as well as to develop the competencies of a sports worker, put your food on the offensive checklist:

  1. Did the current qualification of the subject or his sphere of closest development allow him to independently confront the problem? Chi mav dosvіd vikonannya similar zavdan? If that’s the case, then why not give it a shot? If “It didn’t happen,” then what is necessary for the spyvrobitnik to follow the task of the future (initiation, understanding of principles, application etc.)? And what is possible (what is possible) to overcome them?
  2. Have you seen any problems at the planning stage? Is it so, why didn’t the decision come? If they “didn’t look at each other”, then why?
  3. Did you have enough new information and other resources to evaluate the decision without the participation of the kerivnik? If “No”, then it means formalizing new importance (and not less) for similar tasks.
  4. Put an important food marker: “ What is necessary so that you can create similar projects in the future?“Evaluate and record the answer. Plan actions to minimize such situations in the future. Monitor the progress of what was planned (it’s obvious, but don’t waste more than 10% of your budget!).

Bonus for respected readers: table summary with headings for the “PERIVAUTABLE” class

Would you like to look at the table below the class “PERIVAUTIVELY” with real butts, which you can use as a template for assessing the level of your fellows?

Follow 2 simple activities:

1) Delete comment to the statistics at the very bottom, as in the screenshot for the post: https://yadi.sk/i/QHQ2_R4oiWjkV (Write a brief summary of your delegation and propositions to the algorithm in this article).
2) Send a request to create a table template with the class “TRANSFERING” through my account details on social media (through the details of the notification):

4.3. Line up the pouches of the Viconn Empire. Analyze and draw conclusions.

For final testing of the results, speed up the scenarios and other output parameters, separated within the framework of Section No. 2 “Preparation of data before delegation”.

If the analysis of the bags shows that the task requires “rework” or “total retraining”, then you will have to turn around and rethink Section No. 1 “Preparation of personnel for delegation”.

The best way to improve your bags is to check the work on the amends and take it as evidence of success. This allows us to improve the results of the future, and actively and positively carry out the development of both the plant and the ceramics.

In the right Submission of pouches and their analysis The following answers will help you:

  1. How does the result reflect the given goals? How critical is it to enhance the result from what is necessary? If the improvement is “diminished”, then what scale of work is necessary to “polish” the result and who is more important to vindicate?
  2. How successful is the volunteer worker in keeping up with delegated tasks?
  3. Is there sufficient control? Or maybe we’ll be too much?
  4. What kind of pardons did the Viconavian allow and why? How can they escape the future?
  5. Were the pottery workers allowed to be washed? Why?
  6. Have there been any positive disruptions in the “area of ​​closest development” of the coronavirus? And what about the kerivnika?
  7. What problems did the spivorbitnik and the kerivnik face at the time of extinction?
  8. What kind of possibilities was vikoristano? How can they be cured for future tasks?
  9. We have pumped up the “parameters for delegation” of the sports worker: 1) professionalism, as a leader; 2) dosvіd vikonannya zavdan within the framework of delegation; 3) the area of ​​the closest development; 4) evidence of work from a specific core?
  10. What do the indicators of planned delegation suggest? (Indicators: 1) hour of the director, spending on the task that is being delegated; 2) potential positive effect; 3) stage of adjusting the parameters of the results.

After finishing the bags, distribute any necessary care to the skin for the pain. And you should immediately write down the pouches themselves.

Short instructions for easy or difficult turns (instead of the remaining point in the algorithm)

It’s a pity, but never before will the kerivnik begin to learn how to delegate. Actors can take into account that the vibrating vanities pass by and “throw” them at the underlings, and so everything miraculously turns out. Why should we encourage someone to work?


  1. Specify the parameters of the task at the start: the exact deadline, the resources that are visible, a look at the technology of the task from the side of the project, the expected result. If necessary, supply additional nutrition.
  2. Analyze the tasks and parameters: think over the risks and additional possibilities, put together a plan for completing the task (or ask it from the planner) and assess the sufficiency and supra-munerity of the resources you see.
  3. Based on the extracted data, if necessary, assign the cache to the list of resources that you see. Give reasons, don’t pretend.
  4. Identify the most critical points in the plan for the conquest (points after which the result is either irrevocable, or the brutality of the path of the chimney of vytrat). Propose the kernel at these points to compare the intermediate results.
  5. Place the collar of the pottery in the pouches of the Viconn treasury. Stand before her as a springboard for great development, and not special criticism. For example, if the pottery plant may cause you to be unavailable, give him additional clarification on nutrition.
  6. If you believe that something has gone wrong (the risks are growing strongly, the result is that the result of the ignorant principles does not drain resources), then inform about the process together with propositions about those that need to be done to overcome the This situation is either її correction.

Professionals who will quickly find themselves in a “healthy” company will inevitably experience career growth. It’s really early and late that you check for skin inflammation, which helps your skin, rather than fight it.

Deleguvannya-3 or Prodovzhennya is just around the corner

Delegation, in its essence, is richly and subtly intertwined with other management competencies: planning, control, administration, motivation, assistance from the side of the line, etc.

The success of any business depends on the extent of your lord we can delegate And it is not possible to work successfully, because scaling a business without delegation is impossible.

Therefore, in one of the upcoming articles, I will tell you about the tricks of delegation that help you win successfully with more flexibility and less expense.

The process of delegation begins again immediately after the ceremonial worker has made a decision about their transfer and has identified the specialist who will complete the task. What are the key points of delegation and what happens, how to find them? In order for this process to become effective, and after it is completed, the desired result is obtained, those who set the task should follow a number of rules from leading business coaches.

Delegation is the basis of the European concept of management, more commonly known as the Harzburg management model. For over 30 years now, this management method has been successfully established in various companies and organizations. Successful delegation allows you to achieve several goals: optimize the work process, reduce costs, improve qualifications and train employees, develop the organization’s personnel reserve, improve management Indian skills and the memory of the pottery maker himself. Ale smut - delegation helps to obtain high results for the rahun of yakіsnogo vykonanniki spіvrobіtniki assigned to them.

1. Put a meta, mean the result

The first rule is to formulate the meta as specifically as possible. It is the responsibility of the kerivnik to clearly explain what the result will be, which means that the work will be carried out (for example, gaining new clients, conducting business at the end of the day). It is clearer than the speaker's statements about the results that need to be achieved, but a change of mind is necessary for the correct delegation of the task. An attempt to delegate the process, in order to force the subordinate to work, completely takes away the reliability of the result, and tends to reduce his motivation and the effectiveness of his work.

If the employee is given a task (for example, calling partner companies and becoming a sponsor of the organization), he is actually informed what he can do during working hours. However, the results of the activity are not indicated here. In other words, the task is set “with an eye” on the result: to find three client companies and to please them. It is very important that the technician informs the underling about the results, so that the remaining one is completely at his wit's end. And then the kerivnik can develop (at the same time with an upgrading agent) a plan-process for reaching the target.

Russian has two types of words – thorough and incomplete, which clearly define the action, result-oriented (what to do?), and action-process (what to do?). From this point of view, it is important to analyze the daily instructions that are divided into the organization: they often spell out what each specialist is responsible for doing, and not those who are responsible for achieving and following any criteria for evaluation The effectiveness of its activity is determined.

Another key point when setting a mark is clarity. Orders, similar to the phrase from the fairy tales “Go there, I don’t know where, bring them, I don’t know what,” lead to mutual misunderstanding, if only lead to a conflict between the boss and his subordinates.

A correctly set task can meet the criteria of SMART analysis, such as Specific, Measurable, Achievable, Relevant and Timed. The clear and real term vykonannya entrusted, which is delegated, translates zavdanya-“obazhannya” (“It’s good to hold a master class in the spring”) into the category zavdanya – “to hold a master class in the first week of the year.”

Thus, with the correct and clear setting of the task, the core conveys the primary functional responsibility for the result and can be used to feed/capture its achievements from the reactor. And, obviously, it is necessary to transfer the task and new importance directly to the server himself, otherwise you will be guaranteed the effect of a zipped phone.

2. Freedom within tight limits

Another rule is to designate the right-handed and obligatory obligations under the hour of conquest. The specialist is responsible for clearly understanding what regulations and norms he must adhere to, what resources are available for achieving the goal and how to limit delivery.

For this purpose, the kerivnik is obliged to set the “rules of the game” - the framework within which there can be ten. The framework is responsible for defining the interinitiatives of the subject, whose right to make independent decisions and to oblige other decisions and actions with care. The level of initiative is determined by the competence of the practitioner. How can you help yourself escape from work? What do you need for the sake of this koriguvannya “burn”? Why does the devil allow him to be without punishment as a Viconavian? Why is there a real need to consistently monitor your actions and give clear instructions? Having relied on nutrition, the ceramicist can praise the decision about the level of freedom of action and the level of his control over the progress of the conquest of a certain task.

At the same time, something else is more important - the consistency of transfers to the newly appointed task. Otherwise, the server may take away as much power, resources, freedom and information from the server as it requires to achieve the desired result. If the kerivnik does not provide everything necessary, under the threat of an obvious result, the result will appear if I open my hands “untied” - on the side of the medicinal plant there is a possible evil re-importance and ruinous “gray at the helm”. In such situations, the secretary and the wardrobe attendant are revealed as not the main people in the organization, the fragments of their good will may lie in the presence of the director and the double glance of the entry prepared for them (“receipts of sale, and numbers are not displayed").

Before binding the law, it is necessary for them to establish methods of control and methods of reporting about the viconic task. The professional needs to assume the role of observer and immediately provide himself with timely and specific information “from the field.” Obligations may include the addition of safety standards, rules of corporate ethics, terms and forms of knowledge about the ancient history, the addition of old methods and technologies, if available, etc. Golovna, so that all the “rules of the game”, as well as those that still need to be followed, will be clearly understood. Otherwise, sabotage can be provoked: the spy squads are trying to get around or destroy the chaos, in my opinion, the fences, the boss doesn’t open the docks.

3. How does the city check in front?

The third rule of successful delegation is to create motivation to complete the task. There can be a “batogom” (“to earn money, otherwise you will be punished”) or a “carrot” (“to earn - we will deny what the city deserves”). Practice shows that specialists work better when they understand the inheritance of the conquered task: what kind of prize and for what kind of minds is on them, how much more depends on the results of the work of the team and the organization as a whole, on the goal of ів service and deduction of additional income. So the military specialists are trying to figure out what their benefit is.

There is also an important connection between successful witches and financial vineyards, career growth, opportunities to start and advance the level of their competencies, intangible gains and desires. Only then the assigned task that is delegated is perceived not as a burden, but as a capacity and a plausible proposition.

4. Did you understand the spivorbitnik?

The fourth rule: it is necessary to check the student’s understanding of the task assigned to him, which is of utmost importance and motivation. Having perfectly mastered the three first rules, kerivists often forget about the need to “check the year”, to remove the easy turning points and reconnect, so that everything is correctly understood. If they don’t forget the truth, then they respect that “specific” food “Has everything cleared up?” And the firm nod of the spyvrobitnik is entirely sufficient. Do you want any further confirmation that the majority of people are important?

We illustrate this situation with a butt. Apparently, the author of the article advised the director of the organization on how to effectively set up a task for military personnel. After negotiations with those responsible, the remaining culprits write their duties and key nutrition, and before starting work, talk to the kerivnik again, focusing on completing the record. One day of such practice was enough to shock the director: they will definitely increase the difference between what to say at the meetings, and what will then go to dismiss his colleagues.

It is true that all people receive and understand information differently. If the kerivnik intends to work at home and work well, it is necessary to remove the light collateral ligaments. This is a matter of lying on your own! It is possible that the student will not have the courage to clarify the food, for fear of looking uninterested or having bothered to print to the robot. It is not included that additional instructions: nutrition can be provided only by the boss.

Therefore, the pottery plant itself can power the spewer, as if it were in danger. This time allows you to quickly speed up actions, to move towards real homeownership, and not illusions of understanding. And at the end of the day: without a deal breaker, when delegating each other, there is a very high likelihood of a late compromise, a high price for correcting incorrectly designed work, and mutual disappointment.

5. Support and control

The final rule is to provide adequate support and control at the time of conquest. The fragments of reliability behind the decision-making process, the compromises and the final result, as before, lie on the brain, who will have to accompany the process of conquest, “keep a finger on the pulse.” For this purpose, it is necessary to communicate with the specialists who have delegated duties, control the progress of work stages, and secure their information and other resources. It is important that people know that they can go all the way to the barn for something that will help them get rid of the collar. Between the boss and his colleagues, there is a clear connection without changing codes, which allows for a clear exchange of operational information and creates a single information field for the delegate and the delegate.

At the support stage itself, the development of the development of the plant is beginning - you can take away the joy, hint and praise of the ceramics, introduce and discuss your greatest task, new methods of action, and feasibility. In its own right, the kerivnik is obliged to react constructively and correctly to the actions of the underling, especially in the case of mercy and shortcomings on both sides. The main criterion for a clear turnaround is that the reaction of the authorities is to push the underlings, and not to stop their work, and even to give up - in order to learn something new.

Taking upon himself this new responsibility, the defense specialist (as his level of competence and initiative allows) also revokes the right, within the given framework, to engage in deliberation, risk and work. The right to a pardon is no less for the one who does not harm anything. However, as a rule, respect is given not only for one’s decisions and actions, but also for one’s inaction and legacy. It is especially important in extreme situations: if there is not enough time to run to the authorities for a reason, the competence and initiative of the specialists assumes special significance.

In order to ensure control, its form, terms and methods should be emphasized at the stage of setting the task, so that later the drains do not have unnecessary stress. Dribnaya opika and position of observation will protect robots from harm. Therefore, it is necessary to install the first step in the process of informing the worker about the progress of the work, according to the information, the manager will hide when the intermediate bags are supplied. It is important that you understand the need for control and provide objective information with this method. Nowadays, the kerivnik is obliged to immediately report the results to his supervisor. When nutritional performance evaluation criteria have the utmost clarity, this promotes productivity and increased achievement.

In this way, clear control based on the pre-existing homeownership and extracted information about the crotch bags, allows you to quickly straighten out the ruins and correct the arrears.

6. Have you chosen the manager? Give me your meal plan!

In order to effectively delegate the new importance and task to everyone, the pottery maker should immediately inform you of the food that is prepared for the transfer of the task:

What will you need to earn? What is the final result of your achievements? What can you do at the factory and what is important to worship? What will be the wine city for reaching?

Who is the most suitable candidate for the crown of this kingdom? Who can help? Who bears responsibility and why?

Why is there a trace of reaching the set mark? What is it that cannot be reached? What will happen if the treasure is often completely lost to the unknown?

How do you get to the castle? What methods and methods are needed to consolidate? What are the rules and norms that require respect? How do I control the process? How do I support and support my health care provider?

-1

136 – 185 – knows how to effectively delegate your duties.

74-135 – Sometimes you manage to successfully delegate your duties.

30-73 - clearly does not satisfy the delegated authority, it is necessary to show respect.

After completing this questionnaire (after updating the points), the kerivnik entered 95 points; Kerivnik group 1 – 75 points; Kerivnik group 2 – 68 points. Based on the results, it is clear that the kernels may have successfully delegated their duties in the future, the kernels of groups (1 and 2) showed less high results, which may not be sufficient in this diet.

The following questionnaire will help us learn how, regardless of the data from the previous questionnaire, the knowledge of local people, in practice, cope with the process of delegation again.

Questionnaire "How I get more important from delegates"

Room and meal plan

Variants of variants

1. I often get lost in the endless elements of history.

2. I often work after finishing the work day.

3. I often work at home in the evenings and on weekends.

4. There were problems if I, without explanation, defended the Viconnians already in office, for which broad duties were delegated to their Viconavians.

5. I work much more than my colleagues.

6. My friends rarely come up with their new ideas.

7. My people rarely take initiative.

8. I rarely ask others to earn money that I don’t want to earn myself.

9. I often do random work to keep an eye on what I’m doing.

10. The activities of my subordinates are weakened due to the participation of the crowned work, which is delegated to them with wide-ranging duties.

11. Should I be transferred to a higher-paying position, and would I like to get rid of the least difficulties, if I was asked to name my attacker on the higher position?

12. How successful are the teams I work with once I leave the company?

13. I am often surprised by the incompetence of my colleagues.

10-13 points – effectively delegates duties.

7 - 9 - points - successfully becomes a delegate.

Less than 7 points - it is not possible to delegate effectively,

In this questionnaire, the head of the marketing department has collected 12 points; kerivnik group 1 – 7 points; Kerivnik group 2 – 7 points.

This questionnaire confirmed the findings, taken from the previous test, and itself: the head of the marketing department is still effectively working on the process of delegation with renewed importance, and the department’s operatives do not have enough information from the delegate.

2.5. Optimization of the department department.

Having assessed the results of the testing, you can come to the conclusion that the process of delegating the most important thing is stalled only on the same core group - the spyvrobitniki of Veddilu. Schematically it can be done like this:

- the importance of delegating successfully

Problems with delegation

This situation may be due to a lack of knowledge, assertiveness and, perhaps, leadership among the core groups. The boss himself doesn’t say anything about it, as he said about the activities on the registered food form. All this can be explained by the main reason - a small piece of evidence (the Middle Ages of Ceremonies - 29 years), perhaps the same thing that led to marketing - the age-old, “tireless” has grown.

Professionals need to overcome the psychological barrier in themselves, which crosses a number of stereotypes, it is necessary to create a system of control over the succession of large delegations in a more important way, they can identify their problems and improve their qualifications in the field of leadership that nadannya is pouring in. But everything is supported by a stimulation system, the basis of which is motivation to effective work activity

The process on a person by spontaneously initiating a planned activity in order to awaken certain internal motives and external motives is usually called motivation or motivation.

It is clear from what motivation follows that we can call two types of motivation: external and internal.

The external motivation is the process of administrative influx: the kerivnik entrusts the robot with the job, and the latter entrusts it with the job. For this type of motivation, the worker needs to consider what motives can be attributed to a particular worker in the workplace, as the term is clear. It may be the same as normal payment or bonus, but it is also simple praise that you otherwise want.

Intrinsic motivation is a complex process, so you need to find a psychological way to strengthen the cravings of a healthy person.

The greatest influx to all categories of personnel is given financial desire and incentives.

Incentives play an important role in entrepreneurship. Just as incentives may be derived from objects, other people's actions, and other values ​​that may be assigned to workers in compensation for their mental and physical gains.

Good guy at the Tattoo salon. - I served in the tank forces, so I got a tattoo on the back of the TANK. Maister siv for five khvilins. - Ready. - Why did they cut out the tank’s tattoo so quickly? - Why are they stabbing here, only 4 letters T-A-N-K.

I’ll tell you this joke first, when I hear: “ Having delegated the department to the spivorbitnik, what came out was bullshit. It’s easier for me to earn money myself, but it’s easier to re-earn it later.”.
If it was asked that the task was delegated, it is clear that it sounded similar to that of the induced joke.

Especially for my fellow employees, I am writing this article, where we will explain in detail about the correct delegation again.

The importance of delegation from delegation has become more important

Let’s immediately separate delegation and delegation, so that for delegation a simple algorithm “by delegating - checking the result” is used.

Subordination is the transfer of a simple task to the spivorbitnik, without the transfer of additional duties (the stink of the spivrobitnik is already from the garden obligations).

To better understand the difference, I’ll give an example: the order of the head of the system administrator to “connect my computer” can be entrusted to the employees, since this computer is located in the box in the boss’s office - it needs to be removed, taken away, placed on the table , connect the Internet, install the office suite program
If you need to inform your boss about your needs to the computer, get the best one from the postal employees, display the document, sign it with the boss, bring it to the accounting department, check the payment, bring it and check the computer, unhook it, pick it up, put it on the table, etc. Connect to the Internet , install a set of office programs - talk about delegation.

Delegation is the transfer of responsibility (1) and re-importance (2) to the person who takes responsibility (3) for their responsibility.

UPON IMPORTANCE- the right to use the resources of the organization and direct them to specific tasks has been limited.

RANGE– Obligations must be completed and confirmed for their responsibilities.

I divide all tasks in business into 5 groups:

V croc. Pursuit of pouches delegation

If people do not make a clear statement about reality, they can guess
Miles Downey

This stage is often undeservedly missed by kerivists.

When I smell the spirts of my fellow employees:
- My boss only punishes me if I do good work, but if I do good work, he doesn’t mark me.
– I shouldn’t bother with my director at all, as I am my job. All messages will be sent by email, and I will also send you notifications. I want to sit in the courtroom.
- I feel like I’m working in a vacuum. Hungry reactions - what I saved, what I didn’t save.

I tell them that they had an ineffective communication with the staff.
Specialists recognize reality and live in it, so the boss doesn’t tell them how he evaluates her work.
Cause the ceremonies to marvel - “Sit by yourself, work diligently, mow little, I am happy - what kind of wonderful thoughts are in his head?”

Remember:
1).
2) say that the non-verbal conjunct is positive, and should be expressed verbally. For maximum congruence, the nonverbal conjunct may confirm the verbal one;
3) shorter than the negative conjunct, lower than the totality of the conjunct. A positive turn signal gives the best results.

Otje, We are filling up our bags and stinking of us:
1) get out of business (get out of business)
2) do not indulge (without getting out of order)

Getting back from work:
1) spitati – giving you the process of delegation;
2) recognize his successes, praise him for his success;
3) in case of any criticism, call and discuss what could be done better;
4) discuss a plan for further professional development of a lawyer;
5) want to hunt (viconate obitsyane for motivation).

If the spivorbitnik did not cope (can’t cope) with the assigned tasks, then about those.

Vykorist my little algorithm for delegating new things and you are guaranteed success in stealing the results with the hands of specialists!

What's on the webinar:

– we saw the 5 main principles of the delegation process being re-important;
- We discussed what is important, it is possible, and in every case it is not possible to delegate;
- Vivchili, how to correctly select a Vikonavian for delegation;
– looked at how to properly convey and control the task without wasting money at the right time.